Tag Archives: Library management

Rebranding libraries 2 : in with new, in with the old.

Social media and new digital channels ensure that our connected world is always evolving. Branding in the commercial environment is no longer about projecting a message to an audience, it is about connections between people. This is where the traditionally commercial role of branding and the role of libraries converge. Libraries are still about books, knowledge and ideas but both the format, the medium and the modes libraries work across have expanded exponentially. imageEmbedded in this expansion are the ways in which the library connects with people and more importantly, the ways the library connects people-to-people, ideas-to-ideas, needs-to-needs. Advertising agencies are no longer isolated in silos working to a brief provided by a company CEO, they are getting into the shoes of a company and into the shoes of the customers, connecting networking, working across platforms, focusing their message, and co-creating with their clients.
This is where libraries have always been and where they are ideally placed to meet the needs of patrons in a connected world. For libraries, branding is an important piece to this puzzle and is an often neglected one. Branding a library is not about projecting a new modern face and it is not about sending the right message. The message is what libraries do. In this context, branding is about making connections between what people do and what libraries do. imageLibraries do things in society that no other organisation or system does. Libraries offer an experience, a collaborative space, an inspiration, and a story that no other physical or virtual space offers. Leveraging branding and marketing strategies offers useful insights into how libraries can make more authentic and meaningful connections within the community.


Some lessons from the world of marketing

1. Research

Continue reading Rebranding libraries 2 : in with new, in with the old.

Student Agency : revisiting “Choice Words” by Peter Johnston

Building a sense of learner agency in the library begins now.

(1700 words)

Whenever I consider the concept of student agency I am always drawn back to Choice words : how our language affects children’s learning” by Peter H. Johnston, 2004. In particular, chapter 4 “Agency and becoming strategic”, in a very concise & practical way clarifies what student agency is, what it looks like and how we can have a powerful impact on learning.

“Children should leave school with a sense that if they act, and act strategically, they can accomplish their goals. I call this feeling a sense of agency.”

“The spark of agency is simply the perception that the environment is responsive to our actions, and many researchers argue that agency is a fundamental human desire.”

Choice Words : How our language affects children's learning
“Choice Words : How our language affects children’s learning” by Peter Johnston

“This desire for agency persists throughout life and is so powerful, that when people feel there is no relationship between what they do and what happens, they become depressed and helpless.”

“Teachers’ conversations with children help the children build the bridges between action and consequence that develop their sense of agency. They show children how, by acting strategically, they accomplish things, and at the same time, that they are the kind of person who accomplishes things.”

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Proxemics and The Embodied Mind: The hidden dimension of learning.

(1500 words)

img_6512There are two fields of study that I would like to bring together to create a deep but accessible framework to examine the impact of the environment on student learning. Of particular interest to me is the impact of the presence books on learning in combination with other technologies however this framework could be applied to many other aspects of the learning environment.

  1. Proxemics
  2. The Embodied Mind.

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Student Agency: A Paradigm Shift in the Role of the Library in Learning

(1779 words)

A core belief in my approach to the role of the library in learning is that it involves empowering student and teacher agency. In many respects, libraries still retain the traditional pillars of library service, expertise and resources (see the IFLA School Library Guidelines) and continue to stand strongly behind ideals such as freedom of information and freedom of human expression. The required paradigm shift in the role of the library comes when we consider how the learning community is empowered to engage with the library. The basis for this paradigm shift embodies the very meaning of learning. That is, simply learning the content and ideas that the library hosts is not enough but learning how to access these ideas is critical. Many traditional approaches to learning in the library do aim to support this process of learning however in reality, many patrons feel that the library is a closely controlled and a fiercely protected space that is

VIS librairy
Putting the technology in the hands of the students to search the library catalogue enables them to control what they access in the library. The catalogue app displays book covers making choice intuitive.

dominated by librarian-mediated access. Often, as a revered space, there can be a heavy sense that the administration of an ordered library is the most important feature of the library experience. These traditional features of the library remain important but we need to ask which of these features dominate the culture within the library itself and the culture surrounding the library. I wrote a post a while ago about the perfect library and posed the idea that it is about focus and getting the balance right to ensure the library is achieving the key outcomes it is striving for. Student agency is one of those critical outcomes that must define how we go about running our libraries.

Student agency refers to a sense of ownership, independence and self determination that leads a student to feel empowered to take action. In the learning context this looks like a student who feels supported and secure enough to take risks, to ask questions, to fail, to apply critical analysis and take action based on their understandings and beliefs. Choice is crucial to a sense of agency. In contrast, narrow, authoritarian and predefining contexts curtail this sense of independence and limit student influence over the process of learning. Building a sense of agency in our students is integral to developing an inquiry learning context based on questioning, critical analysis, meta-cognition, reasoning, problem solving and creativity.
Coming back to the role of the library in learning, student agency clearly becomes a necessary focus that defines how we run a library. Where job descriptions for librarians can look more like a manifesto of the modern cosmopolitan superhuman the key to unlocking these documents is to discern which of this list of positive attributes, skills and tasks will have the most profound impact on student agency and therefore learning.

Each element of the role of the library is important and should define the role of the librarian however not in equal proportions.

Trying to achieve all of these guidelines and expectations in equal measure is neither realistic nor desirable. An example may help to illustrate what I mean. These may be controversial for some readers so if you feel I am being unbalanced here, please respond and enter the discussion.

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Future libraries : what publishing trends and book sales tell us about the future of libraries

Why understanding trends in publishing and book sales matters to school libraries.

A few weeks ago I wrote a post titled “The Post Digital Library: Toward the Hybrid Library” that was aimed at challenging the assumption that print is becoming increasingly irrelevant in an increasingly connected world. I would like to take this idea a little further to dig deeper into the data that underpinned this initial post. I fully recognise that the moment this post is published that the data will be outdated however the big idea is that we need to beware of our assumptions when making decisions about the future of our libraries. Up until this point, this is data that has not been brought into discussions about the role of the library in the school setting. This is a profound oversight that we can begin correcting now. While much of the data I present is based on the Nielson Bookscan research the initial prompt to find data about book sales came through information feeds I follow from a broad range of sources in the publishing sector that seemed to be indicating that the digital revolution has not changed publishing in the way we may have expected a decade ago. The more I read, the more I came to realise that the digital and print information landscape is far more nuanced than I imagined. This spurred me into searching more deeply to find definitive information to determine if the general impressions I was detecting were in fact real. The Nielson research I present therefore represents a concise summary of the trends in publishing and book sales that I have noticed both in my own experience within our own school library and within reports from around the world.

One important caveat is that to extrapolate the data I present too far would also be in error. I hope to simply present the numbers as published from a range of sources to challenge the assumptions we may have and cause us to reconsider our understandings about the role of the library. There are endless methodological issues, causal factors and compounding elements that account for the details of the data I present however it is not my intention to critique the data, simply to present it. If you find some of the data particularly interesting, the links provided will give you the opportunity to dig a little deeper. This post will also deliberately steer away from a discussion of the nostalgic features of print that these conversations will often include because, while I could write much about this (see my post on books as concept manipulatives), in management discussions where budgets are on the line and big decisions about the development of the school library are being made, appealing to emotional arguments can (rightly or wrongly) undermine the credibility of a proposal for further investment in the library.

My hope is that you will find this data reassuring but also challenging and inspiring. By presenting data that makes us stop and think for a moment, I hope that this post will stimulate a vibrant discussion about the role of the library in schools. Let’s begin.

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Complex Systems Pedagogy & the school library

(3500 words)

How can a complex systems pedagogy enhance student learning?

How is a complex systems pedagogy relevant to the classroom and school library?

This article will explore the theoretical ideas that underpin an understanding of complex systems.

We will inquire into the relevance of an understanding of complex systems in education.

We will apply these new understandings to examine the impact of a complex systems on the library, teaching and learning.

I owe a great debt to the book edited by Mason, Mark, “Complexity Theory and the Philosophy of Education”. While I have explored complex systems in many fields over the years this book was a great help in applying these concepts in the education setting. I have included further reading at the end of this post.


I am going to begin with a sceptical note. Complex systems theory has experienced an increasingly rapid rise in popularity in the social sciences and by extension is also gaining significant traction in education. In the milieu of fads and trends in education there are a plethora of claims made for the effectiveness of a particular approach that can yield the learning outcomes we are all in education to achieve. I am always cautious of a new programme packaged by the large learning corporations or promoted by individuals whose income depends on the adoption of a particular approach so in presenting complex systems in education I ask that you employ the greatest level of critical analysis and sceptical inquiry. This presentation is designed to challenge assumptions, open our minds and give us a more holistic view of our classroom and library practices. The value I see in a complex systems approach is that implicit within the theoretical framework is an open and holistic view of students and the educational context we are part of creating for them. Any theoretical framework that seems to lead to an unbalanced focus on single elements or purports to be a panacea is highly suspect because education is not simple. There is an undeniable complexity to the task we have as educators. When you consider the diversity of students within a single class, the thought that a single approach will meet all their individual needs instantly appears ridiculous. Herein lies the strength of a complex systems approach because at it’s very core is the embracing of the complex, the dynamic, the unpredictable, the intangibles and the challenges of working with children who bring a vast array of prior experiences, expertise and characteristics that come together to make them a collection of unique individuals.

What is a complex system?

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The subversion of serendipity, discovery and learning in the library

(1560 Words)

When it comes down to it, while I entirely support & endorse the careful planning of the curriculum & all the work we do to ensure our students learn & understand what is important in today’s world, the most powerful learning  are  often unpredicted moments of discovery. The moments of serendipity that come about within rich, stimulating, safe & nurturing environments within but often outside school. For example, in all our attempts to craft the ultimate guide to mastery in literacy, it is most likely the discovery of an author that is able to unlock the power of narrative for a student. Similarly, while we seek to scaffold the ultimate research environment, it is most likely to be a quiet moment of discovery that a child experiences in reading their favourite shark book that brings an enlightenment that triggers a life long pursuit.
I can’t remember when it was but I think I was in grade 1 or 2 when a police brass band came to visit our small country school in Australia. They performed a few fun tunes then each instrument was introduced in turn, they played some more tunes, then left. Nothing too spectacular however for one young wide eyed student, me, when the saxophonist stood up to play a few notes, I was enraptured. He could have been the worst saxophonist in the world for all I knew but for this young student, from that moment on I desperately wanted to hold that cool looking contraption & make that magical sound. That event taught me nothing about playing the saxophone, no theory & no technique but when I heard that saxophone, I loved it. The school, at that moment, taught me nothing but it provided the context, the setting, the access, the inspiration that was the beginning of a lifelong pursuit that continues to be an inspiration & source of great fun for me now.

Discovery in the library

The place of the library is to provide a stage for a wide range of human expression, both popular & dissenting, challenging & comforting, confronting & reassuring, unpleasant & attractive, to provide the most rich environment possible where those moments of serendipity, of personal and collaborative discovery can emerge. Continue reading The subversion of serendipity, discovery and learning in the library